What if my package gets lost or arrives damaged?Updated a month ago

Lost packages

At Cheeky we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details.

Damaged packages

We do our best to ensure your products arrive in perfect condition; however, damage can occasionally occur in transit. If this is the case, we are happy to issue you a refund or a replacement; shoot us a photo of the damages and a description of the problem to [email protected]